Terms of Service
Last updated: June 2025
1. Acceptance of Terms
By accessing and using KiloBrains' bioinformatics and AI workflow platform ("Service"), you accept and agree to be bound by the terms and provision of this agreement. If you do not agree to abide by the above, please do not use this service.
2. Description of Service
KiloBrains provides a cloud-based platform for creating, managing, and executing bioinformatics and AI workflows. Our services include:
- Workflow design and management tools
- Computational resources for data processing
- Data storage and analysis capabilities
- Collaboration and sharing features
- Technical support and documentation
3. User Accounts and Registration
3.1 Account Creation
To use our Service, you must create an account by providing accurate, current, and complete information. You are responsible for maintaining the confidentiality of your account credentials.
3.2 Account Responsibility
You are responsible for all activities that occur under your account. You must notify us immediately of any unauthorized use of your account.
3.3 Eligibility
You must be at least 18 years old and have the legal authority to enter into this agreement to use our Service.
4. Acceptable Use Policy
4.1 Permitted Uses
You may use our Service for legitimate research and educational purposes, including:
- Academic and commercial research projects
- Educational activities and coursework
- Collaborative scientific endeavors
- Bioinformatics and computational biology analyses
4.2 Prohibited Uses
You agree not to use the Service to:
- Upload malicious code, viruses, or harmful software
- Attempt to gain unauthorized access to our systems
- Interfere with or disrupt the Service or servers
- Use the Service for illegal activities
- Share account credentials with unauthorized users
- Process data without proper authorization or consent
- Violate any applicable laws or regulations
5. Data and Intellectual Property
5.1 Your Data
You retain all rights to your research data and results generated using our platform. We do not claim ownership of your data or intellectual property.
5.2 Platform Rights
KiloBrains retains all rights to our platform, software, algorithms, and related intellectual property. You are granted a limited, non-exclusive license to use our Service during your subscription period.
5.3 Data Usage
We may use aggregated, anonymized usage data to improve our services and develop new features, provided such use does not reveal your specific research data.
6. Payment and Billing
6.1 Fees
Certain features of our Service require payment. Fees are charged according to your selected plan and usage. All fees are non-refundable unless otherwise stated.
6.2 Billing
You agree to pay all charges associated with your account. We reserve the right to suspend or terminate service for non-payment.
6.3 Price Changes
We reserve the right to change our pricing with reasonable notice. Changes will not affect your current billing cycle.
7. Service Availability and Support
7.1 Availability
While we strive for high availability, we do not guarantee uninterrupted service. We may perform maintenance that temporarily affects service availability.
7.2 Support
We provide technical support through email and documentation. Support response times may vary based on your subscription level.
8. Limitation of Liability
To the fullest extent permitted by law, KiloBrains shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses, resulting from your use of the Service.
9. Disclaimer of Warranties
The Service is provided "as is" and "as available" without warranties of any kind, either express or implied. We disclaim all warranties, including but not limited to merchantability, fitness for a particular purpose, and non-infringement.
10. Termination
10.1 Termination by You
You may terminate your account at any time by contacting us. Upon termination, your access to the Service will cease.
10.2 Termination by Us
We may terminate or suspend your account immediately if you breach these terms or engage in prohibited activities.
10.3 Effect of Termination
Upon termination, you will lose access to your data unless you have exported it prior to termination. We may retain your data for a limited time to allow for account recovery.
11. Governing Law
These terms shall be governed by and construed in accordance with the laws of New South Wales, Australia, without regard to its conflict of law provisions. Any disputes arising from these terms will be subject to the exclusive jurisdiction of the courts in Sydney, New South Wales.
12. Changes to Terms
We reserve the right to modify these terms at any time. We will notify users of significant changes via email or through our platform. Your continued use of the Service after such modifications constitutes acceptance of the updated terms.
13. Contact Information
If you have any questions about these Terms of Service, please contact us at:
Email: hello@kilobrains.com